The Importance of Letting Candidates Know They Failed

The Importance of Letting Candidates Know They Failed

As an employer, it can be challenging to let candidates know that they were not selected for the position they applied for. However, it's important to provide closure to the recruitment process by informing all candidates, including those who did not make the cut. In this article, we'll discuss the importance of letting candidates know they failed and how it can benefit your company.

Importance of Letting Candidates Know They Failed

Provides Closure

Letting candidates know that they failed provides closure to the recruitment process. Candidates put a lot of effort and time into their applications, and it's important to provide them with a definitive answer. It's the professional thing to do, and it shows that you respect their time and effort. No one likes to be ghosted.

Reflects Positively on Your Company

Providing feedback to candidates who were not selected reflects positively on your company. It shows that you value candidates as individuals and that you have a genuine interest in their professional development. Even if a candidate wasn't successful, they may recommend your company to others if they had a positive experience.

Helps Candidates Improve

Providing feedback to candidates can help them improve their skills and experience. It can provide valuable insights into areas where they need to develop their skills and knowledge, making them a better candidate for future positions.

Builds Your Talent Pipeline

Communicating with candidates who were not selected can help build your talent pipeline. You can keep in touch with them, provide information about future opportunities, and keep them interested in your company. This way, when a new position opens up, you can contact them directly and have a pool of interested candidates already available.

How to Let Candidates Know They Failed

Be Prompt

Let candidates know they failed as soon as possible. Don't wait weeks or months to provide feedback, as it can be frustrating for candidates who have been left in the dark. Send a polite email thanking them for their time and interest, and let them know that they were not selected for the position.

Provide Feedback

Provide feedback to candidates who were not selected. Be constructive and focus on areas for improvement. Let them know what they did well and where they need to improve. Provide specific examples of what they could have done differently and offer resources to help them develop their skills and knowledge.

Keep it Professional

Be professional in your feedback. Avoid using harsh or judgmental language, and focus on the facts. Remember, candidates may be disappointed, so it's important to be supportive and encouraging.

Automatic or Manual Rejection

Alooba can be configured to automatically reject candidates that don't meet a minimum score threshold. Alternatively, candidates can be manually rejected from within Alooba, which will trigger an email to the candidates. This feature allows you to provide closure to the recruitment process in a timely and efficient manner.


Providing feedback to candidates who were not selected is an essential part of the recruitment process. It provides closure, reflects positively on your company, helps candidates improve, and builds your talent pipeline. It's important to be prompt, provide constructive feedback, and keep it professional. By doing so, you can create a positive impression and build a strong relationship with candidates who may be the perfect fit for future opportunities. If you're interested in learning more about how Alooba can help your company find the right candidate for the job, please schedule a call with one of our experts.